With  you will be able to:
 Know what is being done when and by whom.
Follow the progress of tasks and monitor the agreed deadlines.
Monitor issues raised and changes requested by customers.
Set priorities, organize, delegate issues and assign tasks.
Monitor the performance of the team members.
Be notified when important events occurr.
Create a knowledge base in a collaborative manner.
Create areas for discussions and opinion polls.
Publish news, articles and FAQs.
Make files available worldwide and control the access to them.
puts
your projects under complete control, producing metrics, statistics and reports which allows
a broad view of the works being done. With the system you will be able to be pro-active,
avoiding the occurrence of problems and delays.
Do you know who posted more critical issues last week?
Which issues are open?
Which tasks are delayed?
How much time was necessary to resolve a selected issue?
Which issues are the most important according to the customers?
All these questions can be answered with just a few clicks of the mouse.
Reports and charts, fully customizables, answer to these and many other questions.
An advanced query system allows you to build your own queries with conditions based in any
field of an issue. Queries can be saved and reused, no matter where you are.
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BitTracker
Informações em português